Your privacy is one of Bitjil's highest priorities. This policy clearly sets out what information we collect, why we collect it, and how it is kept secure.
Bitjil uses your information solely to provide our services. We never sell your personal data to third parties. For any questions regarding data protection, please contact us.
This Privacy Policy ("Policy") applies to all digital services offered by Bitjil Casino — including the website bitjil.casino, iOS app, mobile browser, and any future platforms. By using any Bitjil service, you are considered to have accepted this policy.
We comply with GDPR (General Data Protection Regulation) and international data protection standards. Bitjil is fully committed to safeguarding your information, and that commitment is unwavering.
Bitjil only collects information that is strictly necessary — nothing more. Below, data is categorized into two groups:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Communications & Notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP Address, Browser Type, OS | Security & Fraud Prevention |
| Gaming Activity | Betting History, Game Logs | Responsible Gaming Monitoring |
Full credit/debit card numbers, PINs, and OTP codes are never stored on our servers. This information is processed directly by the payment gateway.
Bitjil uses your information only to improve service quality and ensure security. Your data is never shared with third parties for commercial purposes.
Bitjil never sells your personal data or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:
Payment gateways such as bKash, Nagad, and Rocket only receive the information needed to complete a transaction. They operate under their own privacy policies as well.
Where legally required, we may provide information in response to orders from government or regulatory authorities.
Limited data may be shared with AML and KYC verification agencies to detect suspicious activity.
Technical data is shared to operate games, but no personally identifiable information is disclosed.
Bitjil uses cookies on its website. Cookies are small text files stored in your browser. They enhance your experience and help ensure security.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Bitjil uses bank-grade technology to keep your data secure. Our security infrastructure is regularly audited by independent third parties.
As a Bitjil member, you have several rights over your own data. To exercise any of these rights, please contact our support team.
Bitjil retains your data only for as long as necessary. Once the retention period expires, it is securely deleted or anonymised.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Financial Transaction Records | Minimum 5 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Gaming History | 90 Days (Detailed Logs) |
| Cookie Information | Session or up to 1 year |
Bitjil strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. Should any minor's information reach us, it will be deleted immediately. If you become aware of such an incident, please notify us.
Bitjil may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance at your registered email address. You can check the "Last Updated" date at the top of the page to see whether the policy has changed. Continued use of the service after any changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy, data deletion requests, or complaints, please contact our Data Protection team.
Our security measures meet world-class standards — we never compromise on protecting your data.
We use SSL-256-bit encryption — the same technology trusted by the world's leading banks.
Bitjil never sells your personal information to third parties — that is our core commitment.
We comply with the European Union's stringent data protection laws — among the highest standards in the world.
Extra device-level security on the iOS app — Face ID and Touch ID supported.
Once the required retention period ends, data is securely deleted — no unnecessary information is ever kept.
Requests to delete, correct, or obtain a copy of your data are processed within 30 days.
Your data is secure, your payments are safe, and your gaming experience is fully trustworthy at Bitjil. Join today.
18+ | Responsible Gaming | Terms & Conditions